Welcome to the Brush Hour website and services, operated by Brush Hour Mobile Dog Grooming LLC. By accessing or using our website or services, you agree to the following Terms & Conditions.
1. Acceptance of Terms
By using this website and our services, you fully accept these Terms & Conditions. If you do not agree, please do not use our website or services.
2. Services Provided
Brush Hour provides mobile dog grooming services in the San Francisco Bay Area, performed in a dedicated mobile grooming van at the customer’s location. Services may include dog baths, full haircuts, sanitary trims, nail trims, and gland expression. Service availability depends on location and scheduling. We reserve the right to modify, suspend, or discontinue services at any time without prior notice.
3. Appointment Requests
Submitting a request through our website does not confirm an appointment. We will contact you to discuss your request and confirm the date, time, and services. You agree to provide accurate, current, and complete information about yourself, your location, and your dog.
4. Payments
Pricing and payment terms will be disclosed before your appointment is confirmed.
5. SMS Messaging Terms & Compliance
Non-Marketing SMS Messages
By providing your phone number and opting in, you agree to receive non-marketing text messages from Brush Hour related to your inquiry or service request. These may include appointment confirmations, scheduling updates, service notifications, and customer support communications.
Marketing & Promotional SMS Messages
By providing your phone number and explicitly opting in, you agree to receive marketing and promotional text messages from Brush Hour, which may include special offers, discounts, grooming reminders, company news, and announcements of new services.
- Consent: Consent to receive SMS messages is not a condition of purchase.
- Message Frequency: Message frequency varies.
- Message & Data Rates: Message and data rates may apply depending on your carrier.
- Opt-Out: You may opt out at any time by replying STOP to any message received. After opting out, you will no longer receive SMS communications unless you opt in again.
- Support: For assistance, reply HELP or contact us at contact@brushhourdog.com.
- Carrier Liability: Carriers are not liable for delayed or undelivered messages.
- Privacy Policy: View our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We comply with applicable laws, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
6. Intellectual Property
All content on this website, including text, images, logos, and graphics, is owned by or licensed to Brush Hour and is protected by intellectual property laws.
7. Prohibited Use
You may not use this website for any unlawful or harmful purpose, or in any way that could damage, disable, or impair the website or our services.
8. Disclaimers
This website and its content are provided “as is” without warranties of any kind, to the fullest extent permitted by law.
9. Limitation of Liability
To the fullest extent permitted by law, Brush Hour is not liable for damages resulting from the use of this website.
10. Third-Party Services
We are not responsible for third-party websites or services linked from our website.
11. Termination
We may suspend or terminate access to our website or services for violations of these Terms & Conditions.
12. Governing Law
These Terms & Conditions are governed by the laws of the State of California.
13. Changes to Terms
We may update these Terms & Conditions at any time. The most current version will always be available on this page, along with its effective date. Continued use of our website or services constitutes acceptance of the updated terms.
14. Contact
Brush Hour (operated by Brush Hour Mobile Dog Grooming LLC)
Email: contact@brushhourdog.com
Website: www.brushhourdog.com
Location: San Francisco Bay Area, California
By using our website and services, you agree to these Terms & Conditions.